1. Information We Collect
We collect certain information to provide you with exceptional garage door and Gates Services, including:
- Personal Information: Name, contact details (phone number, email), and address.
- Service Information: Details about your garage door or gate, including type, age, repair needs, and service history.
- Usage Information: Data on how you interact with our website, such as IP address, browser type, operating system, and pages visited.
- Payment Information: If you make a purchase or schedule a service, we may collect payment details to process the transaction.
2. How We Use Your Information
We use your information to:
- Connect you with our certified technicians for repairs, installations, and consultations.
- Respond to inquiries and provide customer support.
- Improve our website, services, and overall customer experience.
- Send updates, promotions, or special offers if you opt-in to receive them.
- Process payments and service bookings.
- Ensure the security of our website and detect potential fraud or malicious activities.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following instances:
- Service Providers: We may share information with trusted contractors and technicians to complete your requested services.
- Legal Requirements: We may disclose information if required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.
All contractors are thoroughly vetted, and your information is only shared as necessary to fulfill the requested service.
4. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. These measures include:
- Secure server connections (SSL encryption)
- Data encryption and secure storage
- Restricted access to personal information
- Regular security audits and updates
However, no method of data transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. These technologies may collect information such as:
- Browser type and version
- Device type and operating system
- Pages visited and time spent on each page
- Referring website or search engine
You can adjust your browser settings to refuse cookies. However, some website features may not function properly without them.
6. Third-Party Links
Our website may contain links to third-party websites, including service partners or contractors. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before sharing any information
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the information we have collected about you.
- Correction: Update or correct inaccuracies in your personal information.
- Deletion: Request that we delete your information, subject to legal and contractual obligations.
- Opt-Out: Unsubscribe from promotional emails by following the “unsubscribe” link in the email.
To exercise these rights, please contact us at management@oagaragerepair.com.
8. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect or store personal information from children. If you believe we have unintentionally collected information from a child, please contact us immediately.
9. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Upon expiration, data will be securely deleted or anonymized.
10. U.S. Clients Only
Our services are intended for U.S. clients only. If you are accessing our website from outside the United States, please note that our data practices are governed by U.S. law and may differ from those in your country.
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with the “Last Updated” date clearly indicated.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: management@oagaragerepair.com
- Address: 6724 Mannerly Way, Citrus Heights, CA 95621